Jonesroadbeautny Privacy Policy

At Jonesroadbeautny, we respect your privacy and are committed to protecting the personal information you share with us—whether you’re purchasing our Mascara, Peppermint Lip Gloss, or other clean beauty products, or reaching out via our service email ([email protected]). This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and your rights regarding your data.

1. Information We Collect

We only gather personal information necessary to provide and improve our services, process orders, and communicate with you. This may include:

  • Order & Account Information: When you place an order or create an account, we collect your full name, email address, shipping/billing address, phone number, and payment details (e.g., credit card information—note: we do not store full payment details; these are processed securely by our third-party payment partners).
  • Communication Data: If you contact us via email ([email protected]) with questions, feedback, or support requests, we collect your email address, message content, and any additional details you provide (e.g., order numbers, product concerns).
  • Browsing & Usage Data: We may collect non-personal information about your interaction with our website, such as your device type, browser, IP address, pages visited, and time spent on the site. This data is used to improve site functionality and user experience (e.g., optimizing product pages for our Mascara or Peppermint Lip Gloss).

2. How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

  • Processing & Fulfilling Orders: To complete your purchase (e.g., shipping your Mascara or Peppermint Lip Gloss), send order confirmations, and provide tracking updates.
  • Customer Support: To respond to your inquiries, resolve issues (e.g., returns, product questions), and follow up on feedback sent to [email protected].
  • Improving Our Services: To analyze browsing and usage data to enhance our website, expand our clean beauty product range, and tailor content to your preferences.
  • Legal Compliance: To meet applicable laws, regulations, or legal obligations (e.g., verifying age for products if required, responding to lawful requests from authorities).

3. How We Protect Your Information

We take data security seriously and implement reasonable measures to prevent unauthorized access, use, or disclosure of your personal information:

  • Secure Storage: Personal data (e.g., contact details) is stored in encrypted systems with restricted access, and payment information is processed via PCI DSS-compliant third-party providers (we never store full credit card numbers).
  • Access Controls: Only authorized Jonesroadbeautny team members (who need the information to perform their roles) have access to your personal data.
  • Website Security: Our site uses industry-standard security protocols (e.g., SSL encryption) to protect data transmitted between your device and our servers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share data only in the following limited cases:

  • Third-Party Service Providers: With partners who assist in fulfilling orders (e.g., shipping companies to deliver your products), processing payments, or managing our website. These providers are contractually obligated to protect your data and use it only as directed by Jonesroadbeautny.
  • Legal Requirements: If required by law, court order, or government request, or to protect our rights, property, or the safety of our customers or staff.

5. Your Rights Regarding Your Information

You have the right to control your personal data, including:

  • Access: Request a copy of the personal information we hold about you (e.g., your order history, contact details).
  • Correction: Ask to update or correct inaccurate information (e.g., a changed shipping address).
  • Deletion: Request the deletion of your personal data (where legally allowed—note: we may retain some data to comply with legal obligations or resolve disputes).
  • Opt-Out: If we ever send promotional communications (e.g., updates on new clean beauty products), you can opt out at any time by following the unsubscribe instructions in the email.

To exercise these rights, contact us at [email protected] with your request, and we’ll respond within a reasonable timeframe (as required by law).

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, laws, or technology. When we make updates, we’ll revise the “last updated” date at the top of this page and post the new policy on our website. We encourage you to review this policy regularly to stay informed about how we protect your data.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:

Email: [email protected]

By using our website or purchasing our clean beauty products, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your information as outlined herein.