Jonesroadbeautny Terms of Purchase

These Terms of Purchase govern your purchase of products (including our Mascara, Peppermint Lip Gloss, and other clean beauty essentials) from Jonesroadbeautny. By placing an order on our website, you agree to comply with and be bound by these terms.

1. Order Placement & Confirmation

  • Order Submission: When you place an order, you are making a binding offer to purchase the selected products at the listed prices. We reserve the right to accept or reject your order (e.g., if products are out of stock, pricing contains errors, or we cannot verify your payment information).
  • Order Confirmation: An order is considered confirmed only after we send a written confirmation email to your provided email address. This email will include your order number, product details, total amount (in USD), and shipping information. If you do not receive a confirmation email within 24 hours of placing your order, contact us at [email protected] to verify your order status.

2. Pricing & Payment

  • Currency: All product prices and transaction amounts on Jonesroadbeautny are displayed and processed in United States Dollars (USD), regardless of your location.
  • Pricing Accuracy: We strive to ensure all product prices are accurate, but we may occasionally make errors. If we discover a pricing error after you place an order, we will notify you immediately—you may then choose to cancel the order or proceed at the corrected price.
  • Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover) and secure digital payment methods (e.g., PayPal). By providing payment details, you confirm that you are authorized to use the selected payment method.
  • Payment Security: All payment information is processed through PCI DSS-compliant third-party providers. Jonesroadbeautny does not store full payment details (e.g., credit card numbers) to protect your financial security.

3. Shipping & Delivery

  • Order Processing Time: After order confirmation, we will process and prepare your products for shipment within 1–3 business days (excluding weekends and major holidays).
  • Delivery Timeline: We offer global shipping, and all orders are delivered within 6–12 business days from the date of shipment. Delivery timelines are estimates and may be affected by factors beyond our control (e.g., customs delays, weather disruptions, carrier issues). We will provide a tracking link via email once your order ships, allowing you to monitor delivery progress.
  • Shipping Fees: Jonesroadbeautny offers free global shipping on all orders—no minimum purchase required. You will not be charged additional fees for shipping, regardless of your delivery location.

4. Returns & Refunds

  • Return Eligibility: You may return unused, unopened products (in their original packaging, including seals and tags) for a refund within 60 days of the delivery date. Used or opened beauty products (e.g., a Mascara tube that has been twisted open, a Peppermint Lip Gloss with a used applicator) are not eligible for returns, due to hygiene and safety standards.
  • Return Process: To initiate a return, email us at [email protected] with your order number, product name, and reason for return. We will send a prepaid return label and detailed instructions. Once we receive and inspect the returned product (to confirm it meets eligibility criteria), we will process your refund.
  • Refund Timeline: Approved refunds will be credited back to your original payment method within 5–10 business days of inspection. The time for the refund to appear in your account may vary by your payment provider (e.g., credit card issuers may take 3–7 additional days).

5. Product Availability & Backorders

  • Stock Updates: Product availability is displayed on our website. If a product becomes out of stock after you place an order, we will notify you via email within 48 hours and offer the option to either cancel the order (with a full refund) or wait for the product to be restocked (with an estimated restock date).
  • Backorders: If you choose to backorder an out-of-stock product, we will ship it to you within 1–3 business days of restocking, and delivery will still follow the 6–12 business day timeline from the date of shipment.

6. Limitation of Liability

Jonesroadbeautny shall not be liable for any indirect, incidental, or consequential damages (e.g., delay-related inconvenience, loss of use of products) arising from your purchase or use of our products. Our total liability for any claim related to your order shall not exceed the total amount you paid for the products in question.

7. Changes to These Terms

We may update these Terms of Purchase periodically to reflect changes in our business practices, laws, or regulations. When we make updates, we will revise the “last updated” date at the top of this page and post the new terms on our website. Your continued use of our website or placement of orders after updates are posted constitutes acceptance of the revised terms.

8. Contact Us

If you have questions, concerns, or disputes related to these Terms of Purchase, please contact us at:

Email: [email protected]